THE PAYMENT FACILITIES FIRE DELIVERY OF URBAN IBI 2021 IN THE MUNICIPALITY OF MURCIA

The payment to the charter adapted to household savings and the many means of payment provided by the Municipal Agency predict a Tax 92 per cent of voluntary collection.

In 2021 continues to increase the number of the voluntary collection of IBIU. Today it is estimated an increase of up to 1 percentage point over the previous year, which would consolidate the increase in recent years and may be extended to ahistorical high of 92 per cent.

This increase in the collection has been based on three fundamental pillars:

• Payment facilities:
  • consolidated payment systems domiciled “ a la carte ” that annually earn adherents, until arriving at an increase in the volume of funds managed by this system of 13 points in the last five years. This system enables the citizen to adapt the schedule of payments to its economy throughout the year, without interest.
  • Similarly, the charging system is domiciled consolidates coming to be increased by 8.62 points from 2016, and being the first option to taxpayers.

• Peacebuilding Tax Virtual Office for the management of taxes:

• • The OVT consolidates itself as a further year the main channel to bear in mind the relationship with the administration, with an increase of83,24%on the 2020.
  • In 2021 have come to carry out downloads of 10.219 billing statements (3 per cent of total receipts for payment posts)
  • In addition, it has paidmore than 25,000 receipts, for an amount in excess of 8.4 millionvia online payment systems
  • The launch of a simplified identification system improves accessibility to OVT. Since may 2020 which has been introduced to facilitate the attention to the taxpayer during confinement, have registered on this system over 5.206 users.

• Custom voluntary notices for taxpayers.
  • To contact the AMT, sets up its warning system for voluntary, so that the taxpayer receives notice by email or sms on the start of the payment period, or the timing of domiciliation, if you have your receipts domiciled.
  • In 2021 have been launchedmore than 183,000 custom notices, of whom were 138.080 by email.

DPI: Personalised Plan fee – “ payment a la carte ”

(*) Provisional 2021 Data